Comments about phone number +14804123000, +14806677584

4804123000 / +14804123000
09-18-2020
Name :
Cathie Costello
Rating :
+2
Type :
business

Thanks so very much to the nurses and staff at Banner Desert Medical Center for the wonderful care and empathy they all showed. Especially Mike, Julie and Maria in the Heart Cath Lab and Gladys and Alex on the observation(?) floor. (The exception was one nurse named Luz who was uncaring, rude and disrespectful of a senior patient - more about this later). They were so kind and gentle and attentive. Thanks to Dr. Elghoul for his exceptional talent and care! All of that being said, I would have given a 5 star review except for the above named nurse and the food service. This nurse (Luz) was rough and couldn't wait to get me out of my room the day I was discharged. She ripped the leads off of the electrodes for my heart monitor but left all of the sticky electrodes on me. I was not supposed to move my arm but I had to try to remove them myself. I went to the bathroom to change into my clothes and before I even came back into the room the bed was stripped and everything was gone! Even my ice pack that was supposed to be for me to bring home to keep my arm iced (pictures below). She just stood outside the room and waited for me to say I was dressed. Then when I needed a wheelchair because my legs were like rubber and I almost fell down, she left me standing and I had to walk to the waiting room alone so I could sit down. When she brought the wheelchair she didn't even help me get in it; even though I stumbled trying to get up so I could get into the wheelchair. When I thought my husband had arrived I asked to be wheeled out to our car. She begrudgingly wheeled me as fast as she could outside. However, my husband hadn't arrived in the parking lot yet at the door where he was to pick me up. Luz was extremely rude and contemptuous towards me stating she "couldn't stay out there all day as she had things to do". (As an aside, she treated me this way the entire time she was on shift, often saying that she had other things to do when I needed her to help me to the bathroom or for any other reason.) She then whipped the wheelchair around and almost ran me back to the nurses station to wait for my husband. She informed another nurse (don't know her name but she was big and had a Mohawk haircut) that she had things to do and couldn't take me back when my husband arrived. THIS nurse said "thanks Luz, I have nothing to do" in a very sarcastic tone. At this point I was in tears. I felt like I was an inconvenience! Not that the insurance isn't charged a ton of money for my care. This was definitely senior abuse as far as I was concerned and so disrespectful of any patient. It was less than 2 minutes later that my husband texted me he was there. I called out to the nurses at the station to ask if someone could take me back to the parking lot. This nurse Luz was sitting behind a post on a computer. She ignored me. Another nurse - I think her name was Darlene - told Luz I was ready to go and she ignored her too. This sweet gal asked Luz if she wanted her to take me. Again she ignored her and so she just came over to me and said she was taking me out. Like all of the other nurses and staff, this gal was gentle, friendly and compassionate. This nurse Luz should be fired or at the very least not be working with human beings, especially seniors. As far as the food service goes, it is the worst I have ever eaten anywhere. Bad service and bad food. They don't bring you what you order and it is dry and tasteless. Enough said.

4804123000 / +14804123000
09-18-2020
Name :
Unknown
Rating :
0
Type :
unknown

Banner Desert Medical Center / 1400 S Dobson Rd, Mesa, AZ 85202

4806677584 / +14806677584
09-16-2020
Name :
Unknown
Rating :
0
Type :
fraudster

SCAM called about "fraud activity" on SS number

4806677584 / +14806677584
09-03-2020
Name :
R Chambers
Rating :
0
Type :
fraudster

Received an out of the blue phone call back to back three times 480-667-7584 was a recording off of a machineand explain to me that it wanted me to press 1 on my keypad for some suspicious activity on my social security so we could report my number and stuff believe this is scam